The Mindful Mama Mentor Privacy Policy

Effective Date: 13.04.2025

Last Updated: 13.04.2025

1. Who I Am

I am Adele Moore, a Mindful Breastfeeding Practitioner offering antenatal and postnatal support services. This privacy policy outlines how I collect, use, and protect your data in accordance with the General Data Protection Regulation (GDPR).

Contact Details:

Adele Moore – The Mindful Mama Mentor

Phone: 07352 324028

Website: www.themindfulmamamentor.co.uk

2. Data I Collect

Through my website and services, I may collect the following personal data:

– Name, email address, phone number (via contact or booking forms)

– Address or location details (for home visits)

– Information relevant to antenatal/postnatal support (only with your consent)

– Website usage data (IP address, browser type, device info)

– Information provided via comments, feedback, or newsletter signup

3. How I Collect Data

Data is collected through:

– Contact Forms: Submitted via WordPress forms or plugins (e.g., WPForms, Contact Form)

-Bookings: Through integrated booking plugins or third-party scheduling tools

– Cookies & Analytics: Using plugins (e.g., Jetpack, Google Analytics)

– Email Signup Forms: If you opt in to receive newsletters or updates

– Direct Communication: Emails, calls, or in-person sessions

4. Why I Collect Your Data

I collect and process personal data to:

– Provide mindful breastfeeding support tailored to your needs

– Schedule and manage sessions

– Respond to enquiries and feedback

– Maintain accurate records in line with professional practice

– Improve website performance and user experience

– Send occasional updates or newsletters (only with consent)

5. Legal Bases for Processing

I rely on the following legal bases:

– Consent – for email newsletters and sensitive data related to support sessions

– Contract – to provide the services you’ve requested

– Legal Obligation – for professional record keeping

– Legitimate Interest – to operate and improve the website and services

6. Data Sharing

I do not sell or share your personal information. I may share data with:

– Service providers (e.g., secure cloud storage, email marketing platforms)

– Legal authorities, if required by law or safeguarding obligations

– My professional supervisor (if applicable), under strict confidentiality7. How Your Data Is Stored

– Website form submissions are stored securely in the WordPress database or emailed directly

– Digital records are kept in password-protected devices or encrypted cloud services

– Data is retained for up to 7 years (in line with professional and legal standards)

– Data is deleted or anonymized when no longer needed

7. Cookies & Tracking

My WordPress website may use cookies to enhance your experience. These may include:

– Necessary cookies for website functionality

– Analytics cookies (e.g., Google Analytics) to understand how the site is used

– Embedded content (e.g., YouTube, social media), which may set cookies

You can control cookie settings through your browser or cookie consent banner (if enabled).

8. Your Rights

Under GDPR, you have the right to:

– Access the personal data I hold about you

– Request correction or deletion of your data

– Withdraw consent at any time

– Object to or restrict processing

– Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

9. Contact

If you have any questions or want to exercise your data rights, please contact:

Adele Moore – The Mindful Mama Mentor

Phone: 07352 324028

Website: www.themindfulmamamentor.co.uk